FAQ
Answers to common questions about Trendwall orders, shipping, and returns.
Yes, at TrendWall, we offer customization on most of our products. Whether you have your own
design or simply want to add the name of your lodge, we can bring it to life. Don't have a design
but just an idea? Our in-house designers are here to help transform your vision into reality.
We are manufacturers, so if you don't find what you're looking for, we can likely make it. Feel
free to reach out to our customer support team via email at
info@trendwall.shop or via phone/WhatsApp at
+1 (929) 616-9263.
Absolutely. Please contact our customer support team at
+1 (929) 616-9263, and we will assist you
with placing your order.
We accept most major credit cards, including VISA and MasterCard through our secure payment
gateway. Additionally, we accept PayPal and Google Pay. For further payment inquiries, please
email us at info@trendwall.shop. Unfortunately, we do not
accept checks or cash by mail.
Yes. You can confidently transmit your order information over the Internet when shopping at
TrendWall. Our site includes security measures to prevent loss, misuse, and alteration of your
information. All credit card information is encrypted before order confirmation, and TrendWall
does not store credit card details.
To check the status of your order, please log in to our site using your email and go to your
dashboard, where you'll find updates on your current order status. For additional assistance,
contact our support team via email at help@trendwall.shop
or by calling/WhatsApp at +1 (929) 616-9263.
Shipping times vary by category, and we have updated each product with its dispatch time and
delivery schedule to give you an estimated delivery date when placing your order. This helps
ensure you have a clear idea of when to expect your item.
If you need your order by a specific deadline, please leave a note at checkout or contact us via
phone or email, and we will prioritize your request as much as possible.
Currently, we do not offer expedited shipping options.
We ship our Regalia and Apparel via USPS, FedEx, DHL, and UPS with the fastest service.
We ship our Regalia and Apparel via USPS, FedEx, DHL, and UPS with the fastest service.
To provide high-quality regalia at affordable prices, we work with manufacturing facilities in
various locations, including the US, Pakistan, France, China, and more.
If you're not 100% satisfied with your TrendWall order, we have included a refund application
button in your dashboard to make the refund process easier. From there, you can easily apply
for a refund and get your money back. For more details on refunds and returns, please visit our
Refund Policy page.
For return address:
2049 20th Ln. Apt. 6C Brooklyn,
NY 11214-6335, United States
2049 20th Ln. Apt. 6C Brooklyn,
NY 11214-6335, United States
Yes, we offer bulk order discounts:
- $200 to $999 - 10% off (Promo Code: Member)
- $1000 to $1999 - 15% off (Promo Code: Silver)
- $2000 to $2999 - 20% off (Promo Code: Bronze)
- Over $3000 - 25% off (Promo Code: Gold)
At this time, we do not offer printed catalogs.