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Our goal is to dispatch and deliver all orders according to the schedule provided with each product. The processing and delivery times are displayed with each product so customers can get an idea of the delivery date before placing an order and plan accordingly. If anyone needs to change the delivery date, they can contact our customer service for further details.
Processing Time: The processing time is 3-5 days for each product.
Delivery Time: The delivery time is 5-7 also shown with each product so that you can estimate the delivery date before ordering and plan accordingly.
Changing Delivery Dates: If you need to change the delivery date, please contact our customer help service.
Shipping Costs: The shipping charges for each product are displayed based on the weight and dimension of the product.
Tracking Number: Once your order is dispatched, we will share a tracking number with you so you can track the transit history of your order.
In case of weather disruptions or emergencies in your country causing delivery delays by the courier company, we are not liable. However, your money is safe, and you can request a refund if you are not satisfied.
Customs and import duties vary from country to country. Therefore, it is the customer's responsibility to pay these duties. After placing an order, you can contact our customer help service to resolve any issues related to customs duties.
If any product is damaged during shipping, we are committed to resolving the issue according to Refund and Return Policy https://trendwall.shop/refund-policy
For any questions or clarifications, please contact our customer service team:
Email: help@trendwall.shop
Timing: 24/7
We strive to provide you with secure and fast shipping services to ensure that your ordered products reach you in the best condition as soon as possible.